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As customer care spans multiple modalities requiring real-time responses, "analytics" has become an all-purpose word that embraces monitoring and recording.
PRODUCT OVERVIEW:The SAND Analytic Server is a high-performance, scalable software solution for developing, deploying, and enhancing data exploration applications.
PRODUCT OVERVIEW:InFact moves analysts from keyword search to fact-based discovery, significantly improving the productivity of the knowledge analyst and the quality of intelligence, enabling discovery of what would not otherwise be discerned.
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