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Add CRM-Services to your RSS Reader:
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| 9 Matches |
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If You Teach a Customer to Fish: The Power of Web Self-Service
| sponsored by Epicor Software Corporation
WHITE PAPER:
This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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Seven Reasons Why SIP Will Improve Your Customer Care Strategy
| sponsored by Genesys
WHITE PAPER:
This document describes how Opus Research evaluates seven ways that firms can build a customer-centric organization and enhance the customer experience.
Posted: 18 Nov 2008 | Published: 18 Nov 2008
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Maturing with the Millennials Are Organisations Prepared for the Millennial Consumer?
| sponsored by Genesys
WHITE PAPER:
Survey respondents illustrated a sophisticated understanding of the consumer profile of the millennial, a sampling comments point to convenience, customisation, community and "cool" as motivating factors for millennials.
Posted: 18 Nov 2008 | Published: 18 Nov 2008
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5 Ways to Improve Customer Service in A Down Economy
| sponsored by OpenSpan
PODCAST:
In today's "do more with less" environment, it becomes increasingly important to focus on simplifying customer interaction without increasing cost. The podcast highlights 5 ways to improve the customer experience in a highly cost effective.
Posted: 19 Sep 2008 | Premiered: 18 Sep 2008
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The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions in Financial Services.
| sponsored by Portrait Software
WHITE PAPER:
This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions.
Posted: 10 Sep 2008 | Published: 10 Sep 2008
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The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction
| sponsored by Genesys
WHITE PAPER:
Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
Posted: 24 Mar 2008 | Published: 01 Mar 2008
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Online CRM/SFA Solutions
| sponsored by SalesBoom Inc.
PRODUCT OVERVIEW:Successful Businesses depend on creating long-lasting relationships with customers. SalesBoom will help your organization do exactly that. Posted: 21 Apr 2004 | Published: 01 Apr 2004
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Coffee...Is for Closers
| sponsored by Cerado, Inc.
DATA SHEET:Cerado’s win and loss service contacts every one of your sales reps after every quarter with an easy-to-complete survey regarding the deals that were won, lost, or slipped out of the quarter. Posted: 17 Feb 2004 | Published: 01 Jan 2002
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Win/Loss Analysis Service Overview
| sponsored by Cerado, Inc.
PRODUCT OVERVIEW:A large part of Cerado’s value comes from enabling a repeatable process for capturing, managing, and disseminating win/loss information that augments, not hinders, your existing sales process. Posted: 17 Feb 2004 | Published: 01 Jan 2004
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