Business Rule Management Systems and Financial Services: Equifax as a Case Study
| sponsored by ILOG, Inc. (BRMS)
WHITE PAPER:
This case study examines Equifax's process of implementing a Business Rule Management System (BRMS) and the lessons learned. It provides readers with an understanding of BRMS as well best practices should they choose to implement a BRMS.
Posted: 02 Dec 2008 | Published: 01 Mar 2005
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Optimizing MYSQL™ Server on Sun™ X64 Servers and Storage
| sponsored by Sun Microsystems, Inc.
BOOK:
This article provides an overview of the integrated Sun™ platform, outlines the steps for optimizing MySQL™ Server on Sun x64 servers, and describes benchmark results for solutions with Sun Fire™ X4100 servers.
Posted: 02 Dec 2008 | Published: 27 Nov 2008
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A CIO's Guide to Achieving Information Management Excellence
| sponsored by Informatica
WHITE PAPER:
Download this white paper to learn the right steps to managing your enterprise data for faster, more cost-effective business operations.
Posted: 30 Nov 2008 | Published: 27 Nov 2008
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Sales P3: Definition and Commentary by Thought Leaders about Sales Process, Production and Performance
| sponsored by Landslide Technologies, Inc.
WHITE PAPER:
This whitepaper defines the concept of Sales P3, which represent the core elements of building a world class sales organization.
Posted: 26 Nov 2008 | Published: 26 Nov 2008
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Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises
| sponsored by Epicor Software Corporation
WHITE PAPER:
This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations.
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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Epicor ICE 2.0: Introducing Next-Generation Business Architecture
| sponsored by Epicor Software Corporation
WHITE PAPER:
Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework which utilizes a 100% service-oriented architecture (SOA) and Web 2.0 technologies for a new breed of enterprise solution.
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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If You Teach a Customer to Fish: The Power of Web Self-Service
| sponsored by Epicor Software Corporation
WHITE PAPER:
This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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Midsize Communications Solutions for Dummies
| sponsored by Avaya Inc.
BOOK:
Midsize Business Communications for Dummies explores the unique challenges faced by midsize businesses and how intelligent communications can improve interactions across employees, suppliers and customers.
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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Contact Centers for Dummies
| sponsored by Avaya Inc.
BOOK:
This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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Convex Plastics - Future-Proof Platform Is Helping Convex Plastics Deliver on Its Vision of Strong Growth
| sponsored by Microsoft
CASE STUDY:
Learn how Convex Plastics adopted Microsoft Dynamics AX to meet Enterprise Resource Planning (ERP) needs. This integrated business solution has exceeded the company's expectations.
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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Cytec Industries - Mobile Solution Helps Specialty Chemicals and Materials Company Improve Customer Focus
| sponsored by Microsoft
CASE STUDY:
Read how global specialty chemicals and materials company Cytec Industries chose Windows Mobile phones and smartphones to give their employees remote access to email and calendars; this solution will also enhance time management and customer service.
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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Chemical Manufacturing Brochure
| sponsored by Microsoft
BROCHURE:
Read this white paper to learn how chemical manufacturers can gain a competitive advantage by using Microsoft Dynamics business management solutions.
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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Industrial Distribution - Overview
| sponsored by Microsoft
WHITE PAPER:
Competition, shorter lifecycles lean economic times are all placing pressures on Industrial distributers. Read how Microsoft Dynamics solutions help distribution companies face demands for lower prices, improved packaging, and tight deliver...
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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MDM Journey: The Right and Wrong Master Data Management Strategies to Start Small and Grow Big
| sponsored by Siperian, Inc.
WHITE PAPER:
No master data management journey is the same. Read this paper to learn from the successes and failures of MDM early adopters, how to select a technology that doesn't limit MDM's evolution and to compare approaches based on industry-specific examples.
Posted: 19 Nov 2008 | Published: 19 Nov 2008
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Business Value Analysis of Autodesk Topobase in Utilities
| sponsored by Autodesk
WHITE PAPER:
This study details the business benefits of using Topobase within utilities, and it also outlines industry trends that drive utilities toward integrated information management platforms like Topobase.
Posted: 19 Nov 2008 | Published: 19 Nov 2008
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Why SaaS-Based Content Management Can Accelerate Your Progress
| sponsored by SpringCM
CASE STUDY:
SpringCM enables business users and analysts to configure and implement a complete content management solution without big upfront cost.
Posted: 18 Nov 2008 | Published: 18 Nov 2008
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Seven Reasons Why SIP Will Improve Your Customer Care Strategy
| sponsored by Genesys
WHITE PAPER:
This document describes how Opus Research evaluates seven ways that firms can build a customer-centric organization and enhance the customer experience.
Posted: 18 Nov 2008 | Published: 18 Nov 2008
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Maturing with the Millennials Are Organisations Prepared for the Millennial Consumer?
| sponsored by Genesys
WHITE PAPER:
Survey respondents illustrated a sophisticated understanding of the consumer profile of the millennial, a sampling comments point to convenience, customisation, community and "cool" as motivating factors for millennials.
Posted: 18 Nov 2008 | Published: 18 Nov 2008
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Preparing for Cloud Computing: The Managed Services Revolution
| sponsored by CA
WHITE PAPER:
This paper explores the drivers for cloud computing, especially for communications service providers, and looks at the challenges that cloud computing infrastructures must address and key management components providers need to put in place.
Posted: 17 Nov 2008 | Published: 17 Nov 2008
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Architectural Requirements for a Datacenter-Ready Virtualization Platform
| sponsored by VMware, Inc.
WHITE PAPER:
Read why the Taneja Group, Technology Analysts, believe VMware has fundamental architectural advantages over competing virtualization platforms, which should enable VMware to remain the technology leader in this space for some time to come.
Posted: 14 Nov 2008 | Published: 11 Nov 2008
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Secure Internet Single Sign-On for Salesforce CRM
| sponsored by Ping Identity Corporation
PRODUCT LITERATURE:
Identity management software has proven itself in terms of functionality, cost savings, user experience and security. PingFederate is a software solution installed on-premise and PingConnect is an on-demand managed service.
Posted: 14 Nov 2008 | Published: 13 Nov 2008
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Federated Identity and Software as a Service (SaaS): Single Sign-on to the Cloud
| sponsored by Ping Identity Corporation
WHITE PAPER:
Read this whitepaper to get an overview of the market forces that have created a need for rapid deployment of Internet Single Sign-on for SaaS deployments and how your organization can address those needs today.
Posted: 14 Nov 2008 | Published: 13 Nov 2008
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Aberdeen Group Report: Customer Analytics - Segmentation beyond Demographics
| sponsored by Portrait Software
BOOK:
This report articulates feedback from 220 organizations, the findings demonstrate how top performing organizations leverage more than demographics for segmentation and deliver demonstrably higher performance as a result.
Posted: 11 Nov 2008 | Published: 11 Nov 2008
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Drive More Sales with the Right Prospects
| sponsored by Oracle Corporation
DATA SHEET:
Read this datasheet to learn how Oracle Sales Prospector can help your salespeople: Target the right prospects and products; Increase Sales Productivity and Improve the quality of customer interactions.
Posted: 11 Nov 2008 | Published: 11 Nov 2008
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Windows Essential Server Solutions for Channel Partners
| sponsored by Microsoft
WEBCAST:
Windows Essential Server Solutions provides Microsoft trained IT consultants and partners who serve SMBs with an ideal platform to meet their customer's needs and grow their own business.
Posted: 10 Nov 2008 | Premiered: Available On Demand
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