EZINE:
What more does a region need to be recognised as a technology leader than its very own valley, of the silicon variety? Where once only oil flowed down Saudi Arabia's economic valleys, tech has now taken a grip. Read in this issue about the country's ambitions in the tech sector.
EZINE:
Amsterdam University of Applied Sciences has launched a centre of expertise in applied artificial intelligence, and students from all faculties of the university will learn how to apply AI in their field of study.
EBOOK:
The Mortimer Spinks and Computer Weekly Women in Technology Survey 2016 collected data between 16 March 2016 and 11 May 2016 and represents the views of 3,706 technology professionals across 75 countries.
EZINE:
In this week's Computer Weekly, we announce this year's list of the 50 most influential women in UK technology. We talk to Suki Fuller, who topped the list, about her journey in IT and the importance of diversity and inclusion. And we meet our rising stars – the women on a trajectory to influence the UK tech community. Read the issue now.
EGUIDE:
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.
WHITE PAPER:
This paper describes how new virtual learning options from the SAP® Education organization fulfill the requirements of many companies and consultants. Continue reading to learn how they reduce training investments, meet various needs, and offer a flexible learning approach.
WHITE PAPER:
This white paper discusses the technology that can be deployed to extend talent management practices across the enterprise with a focus on leadership positions.
PODCAST:
Welcome to the IBM developerWorks Smarter Planet Industry Solutions technical podcast series, your source for technical discussions regarding IT solutions for your industry. Tune in every few weeks to hear a new expert discussion.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.