EZINE:
In this week's Computer Weekly, after the pandemic led to a boom in e-commerce, we look at how retailers are turning to tech to revitalise their stores. We examine the issues around using algorithmic automation to manage employees. And we find out how data science is supporting drug discovery at Novartis. Read the issue now.
WEBCAST:
Social networks have revolutionized the way that today's customers gain information and make buying decisions. This brief video introduces a social enterprise service that enables your organization to effectively harness and exploit social information.
WHITE PAPER:
This resource examines the value of metadata in business intelligence, and introduces a metadata modeling tool for managing access to all existing data sources and ensuring data trustworthiness.
EGUIDE:
This expert e-guide explores why creativity is becoming a critical skill for finance professionals, and offers key recommendations from a leading CFO to help you successfully move forward.
WHITE PAPER:
This resource introduces a data management and analytics approach that gives you the power to harness customer information to improve experiences and meet constantly changing consumer expectations.
VIDEO:
There's value in big data for every organization, no matter the size or industry. But not every business has been able to reap the benefits completely -- only about 1% of companies (usually the big players) have been able to extract real value. That is, until now.
WHITE PAPER:
The following white paper reviews the business drivers that are impacting the new wave of data management, highlights the new tools companies have for consideration in their next generation data architecture, and finally outlines a total data management blueprint for consideration in your big data strategy.
EZINE:
Companies aren't gaining enough value from big data. That's why there's a greater need to establish data handling policies and procedures that only good data governance programs can provide. Explore good use vs. abuse of customer data (Wells Fargo, Target, and Bank of America), 4 data governance concerns and best practices, and much more.
WHITE PAPER:
This resource explores why the contact center has remained a highly untapped source of customer insight, explains how recent advances are giving organizations the power to analyze voice interactions, and counts down three essential success factors that you should consider.
