Technical Manuals Reports

Best Practices for a Successful Upgrade Project
sponsored by HCL Software
WHITE PAPER: Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.
Posted: 10 Jul 2008 | Published: 16 May 2008

HCL Software

MSP Documentation: Why it's Essential to Scaling Your Business
sponsored by SolarWinds, Inc.
EGUIDE: One of the most important moves an MSP can make as they grow is to document what they've changed. Use this expert guide to help understand how you should start, what information to keep, and which tools can help execute this documentation.
Posted: 26 Jul 2017 | Published: 20 Jul 2017

TOPICS:  Documentation
SolarWinds, Inc.

15 Minute Guide To Case Management
sponsored by EMC Corporation
WHITE PAPER: In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions.
Posted: 23 Nov 2009 | Published: 23 Nov 2009

EMC Corporation

Ensuring Personally Identifiable Information (PII) Security Within U.S. Government Agencies
sponsored by Embarcadero Technologies, Inc.
WHITE PAPER: Safeguarding personally identifiable information (PII) and remaining in compliance with government regulations is a difficult challenge made easier with database tools from Embarcadero Technologies.
Posted: 27 Mar 2009 | Published: 27 Mar 2009

Embarcadero Technologies, Inc.

Open Grid Europe is open to new approaches for IT training
sponsored by Hewlett-Packard Enterprise
CASE STUDY: In this brief case study, learn how Open Grid Europe leveraged e-learning software that enabled rapid and flexible creation of electronic, interactive manuals and software documentation for their employees. Discover the benefits Open Grid experiences thanks to this e-learning program and their new ALM software by reading now.
Posted: 12 Nov 2013 | Published: 30 Nov 2012

Hewlett-Packard Enterprise

Early days of Agile development: Lessons for small projects
sponsored by IBM
EGUIDE: It’s been 10 years since the Agile Manifesto was first crafted, but the principles remain the same. In this tip guide, Agile expert Chris McMahon talks about early experiences with Agile development and how the lessons still apply today.
Posted: 28 Dec 2012 | Published: 07 Nov 2011

IBM

VMware: "The top ten most forgotten things when building a disaster recovery plan"
sponsored by VMware, Inc.
WHITE PAPER: Every IT manager knows the importance of having an effective and fast disaster recovery (DR) plan. Organizations without an adequate plan may find themselves out of business quickly after experiencing a major disaster. Organizations that ensure survival..
Posted: 20 Nov 2008 | Published: 20 Nov 2008

VMware, Inc.

A true story about using XML forms and DB2 to process millions of tax returns
sponsored by IBM
INFORMATION CENTER: This blog post discusses the toll that managing high volumes of paper documents can take on business budgets and efficiency. Learn about an electronic approach that one company implemented and the savings they achieved.
Posted: 27 Jul 2011 | Published: 07 Jun 2011

IBM

Enterprise Engineer 3.5
sponsored by McLaren Software
PRODUCT LITERATURE: McLaren's Enterprise Engineer application suite assures the integrity of your asset documentation, providing a single point of control to manage the lifecycle of asset related content.
Posted: 01 Feb 2008 | Published: 01 Jan 2008

McLaren Software

Case Study: Healthcare I.T. at the Point of Care
sponsored by CDW Healthcare
CASE STUDY: After investing close to two years developing nursing documentation software, The Nebraska Medical Center stood poised to begin implementing this lynchpin of its patient safety focus. But first, it had to identify the right hardware solutions for its requirements. Read this white paper to learn more.
Posted: 28 Jul 2010 | Published: 28 Jul 2010

CDW Healthcare