eMetrics Reports

How Does your Service Measure Up? Getting to Grips with Metrics
sponsored by GoToAssist
WHITE PAPER: This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery.
Posted: 19 Jul 2011 | Published: 19 Jul 2011

GoToAssist

Security Awareness with Protecting Information
sponsored by Information Shield, Inc.
SOFTWARE LISTING: Protecting Information is a quarterly security and privacy awareness newsletter that you can easily customize and distribute to your entire organization.
Posted: 11 Feb 2008 | Published: 01 Jan 2007

All resources sponsored by Information Shield, Inc.

Choosing the Right Management Tools for Virtual Infrastructures
sponsored by Isilon Systems
PRESENTATION TRANSCRIPT: Learn how to combat VM sprawl and other virtualization challenges with the right management tools, and develop the proper strategies to get the best possible ROI in this expert resource.
Posted: 22 Sep 2011 | Published: 22 Sep 2011

Isilon Systems

Implementing Cloud Storage Metrics to Improve Efficiency
sponsored by Intel
WHITE PAPER: When moving to the cloud, storage metrics can significantly help to improve efficiency and capacity management, optimizing your SAN environment. Access this white paper to learn how these metrics can help you effectively manage your computing and traditional environments.
Posted: 04 Oct 2011 | Published: 04 Oct 2011

Intel

Contact Center Metrics for Customer Experience Success
sponsored by Desk.com (A Salesforce Company)
EGUIDE: In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
Posted: 24 Mar 2014 | Published: 24 Mar 2014

Desk.com (A Salesforce Company)

Metrics That Matter: An Intelligent Approach for IT Service Providers
sponsored by Autotask Corporation
WHITE PAPER: This whitepaper details the growth in business analytics and how data can be leveraged to get a leg up on the competition.
Posted: 24 Jan 2014 | Published: 24 Jan 2014

Autotask Corporation

The CIO Profession: Leaders of Change, Drivers of Innovation
sponsored by IBM
WHITE PAPER: CIOs are emerging as leaders of innovation and bringing those ideas to the table, putting their end-to-end knowledge of the business to use in thinking through new technology-based opportunities.
Posted: 11 Feb 2009 | Published: 10 Feb 2009

IBM

Pentaho BI 4 Launch
sponsored by Pentaho Corporation
PRESENTATION TRANSCRIPT: This presentation transcript is an in-depth look at Pentaho's BI 4 Enterprise Edition, a user-driven BI system. Read to learn about the latest features including: interactive reporting, data discovery capabilities, and new user interface.
Posted: 28 Oct 2011 | Published: 28 Oct 2011

Pentaho Corporation

Optimizing the Virtual Environment
sponsored by uptime software inc.
WHITE PAPER: In this white paper, you'll find both the pitfalls of virtual monitoring and management, and how to navigate the maze of competing virtual monitoring and management vendors. In the end, you'll have a clear idea of what solutions will work for you.
Posted: 29 Sep 2010 | Published: 29 Sep 2010

uptime software inc.

E-Guide: Performance Metrics: Evaluating your Data Storage Efficiency
sponsored by IBM
EGUIDE: Performance metrics can help data storage pros judge the effectiveness of their enterprise data storage resources. For example, data storage efficiency can be measured in terms of capacity utilization or productivity (such as performance). Read on to learn how performance metrics can help you evaluate your data storage efficiency.
Posted: 19 Nov 2010 | Published: 19 Nov 2010

IBM